Case History: London Borough of Lewisham

SYSTEM: VISIONTIMEWEB
LOCATION: London

 

 

 

Multitime has supplied two quite different applications to the London Borough of Lewisham, for  

 

 

 

Flexible Working Hours:

 

The London Borough of Lewisham, one of the city’s largest Local Authorities, is seeing major benefits, including a reduction of it’s workload - all resulting from innovative new methods of Staff working time. This is made possible by the interactive and efficient nature of the VisionTimeWeb System.

FACT: VisionTimeWeb saves the Division 15 working days per week (the equivalent of 3 full time staff) on administration time, amongst Supervisors alone - when compared to the earlier manual system for monitoring flexible hours - which had been in use for years".

FACT: Uncertified sick days have fallen, as more employee friendly schedules are being adopted: Parents can arrange more suitable arrival/departure times which, in turn, saves costs on child minding – as well as allowing greater availability for their children. The “Term Time” concept lets parents work longer hours at some times - so they can take time off at other certain critical periods – say at half terms or summer time.

FACT:There is a greater take up of Further Education – as staff can work schedules which take into account the course times.

FACT:The efficiency of VisionTimeWeb has allowed Public Service Division to relax on core time attendance. This permits staff to have the advantage of making appointments with Doctors and Dentists at a time less busy and more convenient to them and not in work time. Also some Staff has opted for the Compressed Working week – i.e. 35 hours in 4 days with say Friday off. So overall there are fewer time pressures on staff - which is increasing attendance rates. Also, if employees exceed five days of uncertified sick in a rolling year - they lose the benefits of the flexible working facility - but are still required to record their attendance in/out using VisionTimeWeb.

Lewisham Council have told us that Supervisors and Management generally are very pleased that VisionTimeWeb can ensure that thay can manage a more diverse work/life balance culture.

This is through instantaneous programmes which, for example, show who is in or out or, say, who plans to be present or absent in the future.
Patterns of working time are easliy accessible, so as to ensure that organisational needs are met. Employees also play their part in achieving this efficiency by, for example, checking the future cover level in their section before looking for a day off
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