Case Study

HSE – The Health Service  Executive

SYSTEM: VISIONTIMEWEB

The Health Service Executive (HSE) is responsible for providing Health and Personal Social Services for everyone living in the Republic of Ireland. The HSE provides thousands of different services in hospitals and communities across the country.  
These services are now using VisionTimeWeb:
HSE :  Hospitals: Merlin Park, Sacred Heart, Mayo General, Sligo General, Letterkenny General, Castlebar General,  St. Mary’s  Roscommon
HSE : Services: Aras Attracta Roscommon, Community Care,Roscommon,Midlands, Tullamore    
Health Services - General :  Department of Health Headquarters – Dublin, Health Research Board, IMO,  Irish Medicines Board, Mental Health Commission,   National Treatment Purchase Fund, The Children’s Office         

For many years, Staff in the Health Service has been using our systems for managing their flexible working hours schemes.  However, 2007 has seen a dramatic increase in the numbers of HSE Hospitals and services adopting VisionTimeWeb. 

phoneBeing web system, new locations can be added seamlessly to VisionTimeWeb at the click of a software button.  In this way services in Galway, Roscommon, Donegal,Sligo,Mayo and Offaly can now take advantage of the fantastic automation which  VisionTimeWeb provides.

Staff key in and out, in different ways. For example, some sites have opted for using plastic cards at time terminals.  Others have preferred to clock at PCs.  More recently, field staff have become involved using web enabled mobile phones to register time.

nurseWhen looking for time off or to excuse an illness, Staff can use the electronic update or corrections forms, which the supervisor signs off .   Paperwork is thus eliminated.  The system can send an automatic email to the supervisor informing him/her about requests.  Equally, Staff can check in their flexi folder while awaiting the sign off – to see the status of the request and can also revive an email alert to signify if the request has been accepted.  The system calculates the employee’s time balances so that he/she is always kept in the picture, helping in those decision as to when is best to take time off e.g. holiday, flexi day. Where necessary the employee can check who will be in attendance in the section on a future day – which might have an influence on the decision on which day to take off.

VisionTimeWeb  operates in real-time –so this means that reports of who is in or out can be called up from anywhere in the network with instant effect. This can assist with emergency drills or simply to let the switch board operator know if an employee is currently attending at work.