The London Borough of Lewisham - Duty Management
VisionTime Supports Tranport Service for Special Needs Children and Adults in Lewisham:
The London Borough of Lewisham through it's Door 2 Door service is involved in the safe transport by bus of
- special needs children to school each day
- adults to various centres.
In addition, through it's Adult Services programme, people need to be brought to various centres e.g. day care and respite centres.
It’s important, therefore, for all concerned i.e. the family, the bus drivers and assistant, the school teacher, care home staff and the service organisers, to know at all times as to what is happening.
So for example, on occasions when a bus driver may not have arrived for his/her shift – the VisionTime Duty Manager will alert those in responsibility.
In addition VT Duty Manager is specially designed to allocate the working time and tasks of bus drivers and attendants.
Therefore, each this allows the driver & attendant to see what work is on hand - on large TV screens.
This is somewhat like how you would check flight times at an airport on monitors. 
VT Duty Manager allows the supervisor to :
- Work out, change & save the daily transport routes and to schedule Driver & Attendants to routes, tasks & shifts accordingly
- Match appropriate skills of Attendants to the children's or adults special needs. The system also calculates hours for payroll.
TV Displays have been installed in convenient locations so that Drivers and Special Needs Assistants and instantly see what work is on today, including
- the time that bus has to be at the various locations
- messages with special instructions
e.g. for the driver : maybe a certain type of bus needs to used for this route; or information about local conditions- perhaps a road is up;
for the special need assistant : perhaps he/she needs to bring certain apperatus or equipment; maybe a parent has just rang in to say the child is sick and so on...
Linked Story : The Door 2 Door service continually improves the quality of its bus stock - more here